Privacy Policy

1. Introduction

Salvin Realtors LTD is committed to protecting and respecting your privacy. This Privacy Policy outlines the types of personal data we collect and how we use, store, and protect it. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect personal data to provide better services to our users. The information we collect includes:

• Personal Identification Information: Name, email address, phone number, etc.
• Payment Information: Payment details such as M-Pesa transaction IDs and payment confirmation.
• Usage Data: Information on how you interact with the platform, including your IP address, browser type, and access times.

3. How We Use Your Information

We use the collected information for various purposes, including:

• To Provide and Improve Services: We use your data to process bookings, manage rentals, and provide customer support.
• To Personalize User Experience: We may use your information to tailor the content and recommendations you receive.
• To Process Payments: Payment details are used solely to process transactions and ensure successful bookings.
• To Communicate: We may use your information to send important updates, promotional offers, or feedback requests.

4. How We Protect Your Information

We take the security of your personal data seriously and implement various measures to safeguard it, including:

• Encryption: We use secure encryption methods to protect sensitive information.
• Secure Storage: Your data is stored securely in our systems with restricted access.
• Data Anonymization: We anonymize data when necessary to ensure your privacy.

5. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with trusted third-party service providers to help operate the platform, such as payment processors, or as required by law.

6. Cookies

We use cookies to enhance your experience on the platform. Cookies are small files stored on your device that help us remember your preferences and provide a better service. You can control cookie settings through your browser preferences.

7. Your Data Rights

You have certain rights regarding your personal data, including:

• Right to Access: You may request a copy of your personal data that we hold.
• Right to Rectification: You may correct any inaccurate or incomplete personal data.
• Right to Erasure: You may request that we delete your personal data, subject to certain conditions.
• Right to Object: You may object to the processing of your personal data for marketing purposes.

8. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or other means if necessary. Please review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:

Email: salvinrealtors@gmail.com

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